Manager - HR Operations

Manages project-based Human Resources operations and workforce administration for a major construction project. Acts as the lead Human Resources representative on-site and the primary liaison between project management and Corporate HR, ensuring effective workforce mobilisation, HR service delivery, attendance management, payroll coordination, employee welfare, regulatory compliance, and workforce administration. Coordinates with Corporate HR functional teams on recruitment, employee relations, workforce planning, and other specialised HR services to support project objectives and workforce requirements.

1. Workforce Planning and Mobilisation

·       Coordinates project manpower requirements and mobilisation activities with Manager - HR Recruitment, Manager – HR Workforce, and Administration teams.

·       Facilitates deployment of staff, operatives, and direct labour in accordance with approved manpower plans and project schedules.

·       Monitors workforce strength, vacancies, mobilisation status, and utilisation levels.

·       Oversees onboarding, site induction, accommodation allocation, transportation arrangements, and workforce deployment activities.

·       Ensures workforce requirements are fulfilled within approved staffing plans and project timelines.

2. Project HR Operations Management

·       Manages all HR operations and workforce administration activities at project level.

·       Ensures accuracy and completeness of employee records, HR documentation, and workforce data.

·       Monitors workforce movements, transfers, promotions, disciplinary actions, and employee status changes.

·       Ensures compliance with company HR policies, procedures, and project requirements.

·       Serves as the focal point for all HR-related matters at the project site.

3. Attendance and Leave Management

·       Oversees attendance monitoring, timekeeping, and workforce attendance control systems.

·       Supervises Project Timekeepers and ensures accuracy of attendance records.

·       Validates attendance data for payroll processing and reporting purposes.

·       Monitors absenteeism trends and addresses unauthorised absences.

·       Coordinates annual leave planning, workforce rotations, and leave utilisation with project management.

·       Oversees project timekeeping administration and ensures workforce attendance records support payroll processing and operational requirements.

·       Coordinates with Payroll and Corporate HR regarding attendance adjustments, leave settlements, and payroll-related workforce records.

4. Employee Relations and Workforce Engagement

·       Serves as the primary point of contact for employee relations matters at project level and coordinates cases with the Manager – HR Employee Relations.

·       Supports investigations, disciplinary processes, grievance resolution, and employee welfare initiatives in accordance with company procedures and guidance from the Manager – HR Employee Relations.

·       Provides advice and support to project managers and supervisors on employee relations matters and escalates complex cases to the Manager – HR Employee Relations.

·       Conducts counselling sessions, grievance meetings, disciplinary hearings, workplace investigations, and employee welfare discussions as required.

·       Promotes positive employee engagement and workforce relations across the project.

5. Corporate HR Coordination

·       Acts as the primary HR liaison between project management and Corporate HR functions.

·       Coordinates recruitment requirements with the Manager - HR Recruitment and supports project hiring activities.

·       Coordinates manpower planning, mobilisation requirements, and workforce deployment activities with Manager – HR Workforce.

·       Coordinates employee relations matters, investigations, disciplinary cases, and grievances with the Manager – HR Employee Relations.

·       Supports implementation of performance management, learning and development, and other HR initiatives at project level.

·       Facilitates communication and alignment between project leadership and Corporate HR functions.

6. Employee Welfare and Site Support Services

·       Oversees staff and labour welfare programmes, accommodation administration, transportation services, and camp administration activities.

·       Conducts periodic inspections of accommodation and welfare facilities.

·       Ensures employees have access to required support services and facilities.

·       Drives continuous improvement initiatives related to workforce wellbeing and welfare standards.

7. HR Reporting and Workforce Analytics

·       Prepares and submits HR, manpower, attendance, leave, and workforce reports.

·       Monitors workforce metrics, utilisation rates, and HR operational indicators.

·       Provides project leadership with workforce insights and recommendations.

·       Supports workforce planning and budgeting activities through analysis of HR data.

Minimum 15 years of HR experience, with at least 5 years in a managerial role